Open Roles

Information Technology

Supervisor - Digital Transformation

Job Purpose

Wynn Resorts (Macau) S.A. has a vision on moving forward to digitally transform its operation throughout the company. By digitizing information and automating business process, we increase the overall efficiency and productivity of teams while focusing on growing our business. Digital Transformation team is dedicated and responsible to ensure the company is going to attain this goal.

Lead and strategize digital transformation in both business operation and customer experience in the company. Be a digitization and automation evangelist and practitioner in the company.

Key Responsibilities

  • Responsible for all Digital projects, from feasibility study, development, implementation, to project go-live
  • Digest the business requirements from feasibility study and give development advisory when necessary
  • Coordinate and communicate team performance to ensure deliverables are on time
  • Govern the established standards and ensure delivery quality
  • Keep routine monitoring on the healthiness of process automation and resolve incidents if necessary

Competencies and Requirements

Experience: Minimum 3 years working experience in IT supervisory role. Experience in Entertainment/Hospitality industry is an advantage.

Education: Diploma/Degree holders in Computer Science, Business Information Systems, or related disciplines.

Language Ability: Proficient written and spoken communication skills in English and Chinese Cantonese and Mandarin.

Skills:

  • Advance programming experience with HTML, CSS, JSP, JavaScript, Java, SQL, API (JSON/RESTful), etc.
  • Excellent hands-on experience with Robotic Process Automation, Workflow Engine, Intelligent Document Process, OCR, and AI technologies.
  • Design, develop, and implement integration between automation tools and application.
  • Self-motivated and be able to lead team members.
  • Strong critical thinking on development approach or resolving issues.
  • Keep all team members on track and informed on status, issues, and action items.
  • Translate business requirements into archivable tasks and communicate back to team members.
  • Manage documentation for and present updates on Kick-off, Milestone Updates, and Closure to projects and stakeholders.
  • Proficient in using Power BI/Tableau and PowerPoint for presentations.
  • Excellent time and project management skills, ability to prioritize with proven KPI.
  • Proficient in using MS Visio for creating business workflow diagram.
  • Experience in compliance with SOX, PCI, MICR and MCSL.
Apply

Date Posted

Apr 01, 2026

Business Unit

Wynn Palace

Division

Information Technology

Department

IT - Shared Services Unit