Assist guests arriving at the Macau and Taipa Ferry Terminals with transportation to the hotel. Provide friendly, efficient service and ensure the highest level of guest satisfaction.

• Welcome guests upon their arrival and farewell them at the Macau and Taipa Ferry Terminals
• Hold up Wynn Palace signage at the arrival terminal and promote our transportation services
• Usher guests to shuttle bus, limousine or car rental
• Know and understand all the resort’s facilities and services
• Stay up-to-date about Company news, events and activities and provide useful information and directions to guests

Experience: Minimum 1 year of customer service experience in a five-star resort

Education: Secondary school diploma or equivalent

Language Abilities: Good Cantonese and English; Mandarin an advantage