Our Programs
Service Enrichment
Master the skills that turn every interaction into a memorable experience. Learn from the best, grow personally and professionally, and thrive in a culture of world-class hospitality built on service excellence.
Skills Development
Enhancing your abilities and learning new skills increases your value as an employee and often leads to career advancement.
Talent Growth
Wynn Academy hosts a variety of new-hire and ongoing department trainings to ensure skill development and grow excellence.
Our Programs
Service Enrichment
Master the skills that turn every interaction into a memorable experience. Learn from the best, grow personally and professionally, and thrive in a culture of world-class hospitality built on service excellence.
Skills Development
Enhancing your abilities and learning new skills increases your value as an employee and often leads to career advancement.
Talent Growth
Wynn Academy hosts a variety of new-hire and ongoing department trainings to ensure skill development and grow excellence.
Leadership Development
Management Foundation Program
This program is tailored for supervisors moving into middle management. It focuses on developing core leadership competencies, including conflict resolution, service excellence, and team management. It offers online learning modules alongside in-person development, combining Team Member training with industry-specific knowledge. This program prepares supervisors to approach managerial roles with confidence and competence.
Management Skills Program
This program targets mid-level managers aiming for senior leadership roles, utilizing a blended approach: 70% experiential learning, 20% peer interaction, and 10% formal instruction. Participants engage in expert-led seminars, executive masterclasses, and collaborative projects that equip them with the strategic vision and operational expertise to lead effectively and transition to senior positions.
Management Training
This program prepares senior executives transitioning into top leadership roles. Through an intensive curriculum, participants enhance their strategic thinking, business acumen, and executive skills. Using immersive experiences and practical applications, the program sharpens decision-making abilities, fosters innovation, and cultivates a commanding executive presence, equipping leaders to drive organizational success at the highest levels.
Leadership Development
Management Foundation Program
This program is tailored for supervisors moving into middle management. It focuses on developing core leadership competencies, including conflict resolution, service excellence, and team management. It offers online learning modules alongside in-person development, combining Team Member training with industry-specific knowledge. This program prepares supervisors to approach managerial roles with confidence and competence.
Management Skills Program
This program targets mid-level managers aiming for senior leadership roles, utilizing a blended approach: 70% experiential learning, 20% peer interaction, and 10% formal instruction. Participants engage in expert-led seminars, executive masterclasses, and collaborative projects that equip them with the strategic vision and operational expertise to lead effectively and transition to senior positions.
Management Training
This program prepares senior executives transitioning into top leadership roles. Through an intensive curriculum, participants enhance their strategic thinking, business acumen, and executive skills. Using immersive experiences and practical applications, the program sharpens decision-making abilities, fosters innovation, and cultivates a commanding executive presence, equipping leaders to drive organizational success at the highest levels.
Successful Career Stories
Stay humble, dare to try and aim higher
Every small touch counts and creates an extraordinary experience for guests
Persist with passion and create an infinite future!
Join the Team
Please take a moment to search our job listings, which highlight career opportunities at Wynn Macau and Wynn Palace