Public Area Cleaner - Non-Gaming in Wynn Palace - Hotel Operations at Wynn Resorts Macau

Date Posted: 2/3/2021

Job Snapshot

Job Description

Job Purpose: Clean and tidy hotel public areas: maintain washrooms; mop, vacuum, dust, wax and strip floors; operate sweepers, scrubbers and pressure cleaners; collect rubbish; polish metal banisters, etc.; clean high areas; deliver goods; perform other janitorial duties as requested.

Key Responsibilities
• Clean and tidy hotel public areas to exacting five-star standards according to a strict schedule:
- Mop, machine wash, dust, wax and strip hard floors
- Vacuum carpet and spot clean lobby carpet daily
- Collect/dump rubbish
- Dust mirrors and glass, polish metals, and shampoo upholstered furniture
- Operate floor and table polishers, sweepers, scrubbers and pressure washers
- Empty and clean ashtrays
- Clean guest elevators and service staircases
- Deliver goods as requested
- Report daily progress to Supervisor
• Report maintenance issues and equipment defects to Supervisor:
- Damaged carpets
- Out of order machines – report and take to the Public Area office for repairs
- Fused bulbs or blocked basins in the washrooms
• Periodically deep-clean public toilets and offices, dust ceilings, air ducts and other hard to reach places and fixtures
• Regularly check ballroom and shopping arcade for spot cleaning and shampooing needs
• Maintain cleaning equipment (e.g. vacuum cleaners, mops) and return in good condition at the end of the shift
• Report ‘lost and found’ items and turn over to the Supervisor
• Act as toilet or cloakroom attendant when required
• Relocate and rearrange furniture as directed
• Know and understand all the resort’s facilities and services
• Assist and perform duties assigned by the Supervisor

Competencies and Requirements
Experience: Hotel/cleaning company experience an advantage
Knowledge/Certificates: Proper use of detergents, floor maintenance, cleaning chemicals, equipment and machines an advantage
Education: Primary school or above
Language Abilities: Fluent Cantonese or Mandarin